Which of the following is NOT included on the Explanation of Benefits (EOB) document sent to patients?

The correct choice refers to the details typically found on an Explanation of Benefits (EOB) document sent to patients, which serves to clarify the financial aspects of their healthcare services. An EOB outlines the services provided, the amounts billed, the insurance company's payment, and the patient's financial responsibility.

CPT Codes, or Current Procedural Terminology codes, are not usually included in an EOB. Instead, EOBs highlight the claim status, the total amount billed by the provider, and the patient's total responsibility, such as co-payments or deductibles. This ensures patients have a clear understanding of their financial obligations after their insurance has processed the claim, whereas the specific procedural or diagnostic codes may be detailed in other documentation related to the medical services.

Understanding the components of an EOB is crucial for patients in interpreting the benefits provided by their insurance plans and in managing their healthcare costs.