What information can users access on the CoverMyMeds dashboard?

The CoverMyMeds dashboard provides users with access to all current and sent prior authorization (PA) requests. This feature is crucial for healthcare providers and staff as it allows them to track the status of the PAs they have submitted, ensuring that they can follow up as necessary and manage patient care effectively. By having a clear overview of both current requests and those that have already been sent, users can monitor the authorization process and stay updated on any responses from insurance providers.

Access to all currently active claims or denied claims only would not give a complete picture of the prior authorization process, as these do not reflect the full range of requests made by the user. Similarly, access to all previous medical records is outside the scope of what the dashboard is designed to provide, which is focused specifically on prior authorization activities rather than comprehensive medical history. Therefore, the choice that highlights the management of current and sent PA requests is the most accurate reflection of what users can access on the CoverMyMeds dashboard.